- 2. Information We Collect
- 3. How Do We Use The Information Collected?
- 4. The data controller processes personal data on the following legal basis, for the following purposes and duration:
- 5. The rights of Users based on the General Data Protection Regulation (GDPR)
Privacy policyLast update: February 21, 2024
Sindra is committed to protecting the personal information of its users. Please read this Privacy Policy (this “Policy”) carefully to understand how Sindra (Gergő Tóth EV, 72. Petőfi Sándor utca, Murakeresztúr, Hungary) (“Sindra”, “we”) processes personal information. This Policy describes how Sindra processes personal information of its users and other visitors browsing the Site (“users”) in connection with the Site and other services provided by Sindra as well as privacy practices that apply to affiliates, influencers and other collaborators.
By accessing or using sindra.io, or any other related sites, applications, services and goods, or any other website operated by Sindra that links to this policy (each, the “Site”), as well as by registering to a Sindra account or to our affiliate, influencer or similar program, you acknowledge that you have read and understood this Policy. This Policy may change from time to time; any changes we make to this Policy will be posted on this Site, we will also take any other steps, to the extent required by applicable law, including notifying you about material changes. Changes to this Policy are effective as of the stated "Last Updated" date. We recommend that you check the Policy periodically for any updates or changes.
Information We Collect – You directly provide us with most of the information we collect: when you register to the Site, use it, complete forms, or register to any of our programs. We also collect information about your communications with Sindra as well as any of your posts on our blogs or forums and your communication with other users of Sindra. We do not routinely monitor your communications. However, there may be instances where it becomes necessary, such as in the event of a dispute or controversy.
Our Legal Basis for Using Your Personal Information - Where relevant under applicable laws, all processing of your personal information will be justified by a "lawful ground" for processing as detailed below.
How Do We Use the Information Collected? – We use personal information to provide you with quality service and security, to operate the Site, to perform obligations to you and to develop, improve and personalize our service; to ensure marketplace integrity and security; to prevent fraud; to contact you and send you direct marketing communications; to promote and advertise the Site, our services and the Sindra marketplace; to comply with lawful requests by public authorities and to comply with applicable laws and regulations.
How Long Do We Keep Personal Information – We will keep personal information only for as long as it is required to fulfill the purpose for which it was collected. However, in some cases, we will retain personal information for longer periods. If you delete your profile, we will delete your informations within 2 days.
Sharing Personal Information with Third Parties – We don't share personal information with third parties.
Cookies - We use cookies and similar technologies (such as web beacons, pixels, tags, and scripts) to improve and personalize your experience, provide our services, analyze website performance and for marketing purposes. The types of cookies used by us and our partners in connection with the Site and our service can be classified into the categories “essential cookies”, “analytics cookies” and “marketing cookies”.
External Links - the Site contains links to third party sites and if you link to a third party site from the Site, any data you provide to that site and any use of that data by the third party are not under the control of Sindra and are not subject to this Policy.
Security – We implement technical and organizational measures to maintain the security of the Site and your personal information and in preventing unauthorized access, loss, misuse, alteration, destruction or damage to it through industry standard technologies and internal procedures.
Updating Personal Information – We take steps to ensure that the personal information we collect is accurate and up to date, and we provide you with the opportunity to update your information through your account profile settings. In the event that you believe your information is in any way incorrect or inaccurate, please let us know immediately. You can review and change your personal information by logging into the Site and visiting your account profile page.
Contact Us - You can exercise your rights over your personal information, by contacting us at [email protected] More details about the rights applicable to you are in the long version of the Policy.
The above are just the highlights. We encourage you to read more about the information we collect, how we use it, understand the meaning of cookies (no, you can’t eat it) and more in the detailed version of our Policy below.
2. Information We Collect
Information You Provide. When you register to the Site, use it, complete forms, participate in skills tests or surveys, sign up for newsletters, use the Site as collaborator, and/or register to our affiliate or influencer or similar program, we ask you to provide or otherwise collect personal information provided by you, including a valid email address, password, name or nickname, profile details (picture, profession and expertise), physical address (country and city), details about your listed Skills, purchases and transactions rating and reviews, information included in user content and files uploaded by you to the Site. We also collect and process information about or contained in your communications with Sindra as well as any of your posts and your communication with other users of Sindra.
Information We Collect Automatically. We collect information while you access, browse, view or otherwise use the Site including information about communications with other users, the pages you visited, browsed and scrolled as well as your clicks and other actions on the Site.
Information We Receive from Third Parties. We receive information from third party vendors and/or other commercially and/or publicly available sources, such as:
- If you link, connect, or login to your account with a third-party service (e.g. Google, Facebook), we receive certain information, such as your registration and profile information from that service. This information includes, for example, your email address, name and profile picture, but may vary and is controlled by that service or as authorized by you via your privacy settings at that service.
- If you integrate into your account information from third parties or otherwise integrate your account with third party systems, tools or products, we will receive certain information about you according to your permissions at such third parties.
3. How Do We Use The Information Collected?
We will use your personal information for the following purposes:
- to provide you with quality service and security, to operate the Site, to perform our obligations to you and to develop, improve and personalize our service. We also use this information to establish and set up your account, verify or re-issue a password, log your activity, enable your communications with other members, provide customer support and contact you from time to time. The information helps us to develop and improve our services, to understand and analyse our performance as well as your preferences and performance and to customize and personalize our service and enhance your experience (including by making suggestions, ranking search results, etc.).
- to ensure marketplace integrity, prevent fraud, and maintain a safe and secure marketplace and services. For example, we use personal information to monitor, track, and prevent fraudulent activities and other inappropriate activities, monitor content integrity, conduct security investigations and risk assessments, verify or authenticate information provided by you, enforce our Terms of Service, and comply with applicable laws. We conduct certain behavioral analytics to achieve the above objectives and in limited cases, if we detect activity that we think poses a risk to the Sindra marketplace, other users, our community, or third parties, automated processes may restrict or limit your ability to use Sindra. If you would like to challenge any such decision, please contact us at [email protected].
- to contact you, as requested by you or as otherwise approved by you or permitted according to this Policy.
Direct marketing:
- We use your personal information to send you direct marketing communications about our products, services or promotions from Sindra that may be of interest to you or our related services. This may be via email or targeted online advertisements.
- Our processing of your personal information for marketing purposes is based on our legitimate interest, on your consent, or on other legal basis permitted by applicable laws. You have a right to prevent direct marketing of any form at any time - this can be exercised by following the opt-out link attached to each communication or by sending an email to [email protected]
4. The data controller processes personal data on the following legal basis, for the following purposes and duration:
Mailerlite LLC
Newsletter service
Scope of processed data: Name, email address
Purpose of data processing: Sending advertising offers, information, advertisements (newsletter) electronically, informing about current information, products, promotions, new features
Duration of data processing: Until the withdrawal of consent by the data subject.
Hotjar Ltd.
Monitoring and recording of activity
Scope of processed data: Browser type, operating system, IP address, resolution, country, clicks, scrolls
Purpose of data processing: The purpose of data processing is to analyze the behavior of website visitors, improve site usage, enhance user experience, and gather statistical information.
Duration of data processing: 30 days
Hetzner Online GmbH
Hosting service
Scope of processed data: Users' name, email address, payment information, IP address
Purpose of data processing: Creating a profile on the site, establishing contact with other users, using the site.
Duration of data processing: Until the requested registration is deleted by the data subject.
Pusher Ltd.
In-platform messaging
Purpose of data processing: Ensuring the operation of their applications and services, providing real-time communication capabilities, analytics, and data processing through the services they offer.
Duration of data processing: Until the requested registration is deleted by the data subject.
Snitch (Mailgun)
Sending and receiving system email messages through the website
Scope of processed data: Email addresses
Purpose of data processing: Providing notifications and communication opportunities for users.
Duration of data processing: Until the account is deleted.
Spotify AB
Displaying music player
Type of data processing: Data retrieval via API
Scope of processed data: Public information of Spotify accounts
Purpose of data processing: Visualizing and playing music links provided by the user.
Duration of data processing: Until account deletion
Soundcloud Limited
Displaying music player
Type of data processing: Data retrieval via API
Scope of processed data: Public information of Soundcloud accounts
Purpose of data processing: Visualizing and playing music links provided by the user.
Duration of data processing: Until account deletion
Youtube LLC
Displaying music player
Type of data processing: Data retrieval via API
Scope of processed data: Public information of Youtube accounts
Purpose of data processing: Visualizing and playing music links provided by the user.
Duration of data processing: Until account deletion
Google LLC
Account creation, authentication
Type of data processing: Receiving and storing data
Scope of processed data: Name, email address, profile picture
Purpose of data processing: The purpose of data processing is to identify users, create accounts, and log in to access the website.
Duration of data processing: Until account deletion
Google Tag Manager (GOOGLE LLC)
Google Tag Manager is a tag management service provided by Google LLC.
Personal Data processed: Tracker; Usage Data.
Facebook remarketing (FACEBOOK, INC.)
Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Application with the Facebook advertising network.
Personal Data processed: Cookies; Usage Data.
Google Analitycs (GOOGLE LLC)
Google Analytics is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
Personal Data processed: Cookies; Usage Data.
Facebook Ads Conversion Tracking (FACEBOOK PIXEL) (FACEBOOK, INC.)
Facebook Ads conversion tracking (Facebook pixel) is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on this Application. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Audience Network.
Personal Data processed: Cookies; Usage Data.
Facebook Analitycs For Apps (FACEBOOK, INC.)
Facebook Analytics for Apps is an analytics service provided by Facebook, Inc.
Personal Data processed: Usage Data; various types of Data as specified in the privacy policy of the service.
Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.
5. The rights of Users based on the General Data Protection Regulation (GDPR)
Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following, to the extent permitted by law:
- Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
- Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.
- Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
- Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
- Restrict the processing of their Data. Users have the right to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
- Have their Personal Data deleted or otherwise removed. Users have the right to obtain the erasure of their Data from the Owner.
- Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance.
- Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.
Users are also entitled to learn about the legal basis for Data transfers abroad including to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.
DETAILS ABOUT THE RIGHT TO OBJECT TO PROCESSING
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification. Where the User objects to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
HOW TO EXERCISE THESE RIGHTS
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible and always within one month, providing Users with the information required by law. Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Owner to each recipient, if any, to whom the Personal Data has been disclosed unless this proves impossible or involves disproportionate effort. At the Users’ request, the Owner will inform them about those recipients.